I hope you all made the most of the heat wave last weekend and now enjoying the very autumnal weather that has descended on London – hard to believe we could go from 30 degrees down to about 12 in the space of five days – but anyway I think we all enjoyed being blessed with some unexpectedly warm weather as I am sure it will be a good few months before we will be blessed with any more again!
As usual the week seems to have raced past at an alarming rate – this week I had lunch with our Apprentices – we have eight of our team on a service orientated apprenticeship programme, and as they are the first group to go through this programme I wanted to be able to chat to them about how they were finding the training and whether we needed to make any changes to the programme for them – they were very honest and as they are our pioneers into Apprenticeships I have learnt that there are a few more tweaks we need to make to ensure the programme is meeting and fulfilling all their expectations – so Carol our HR Business partner and I will get working on that!
We have continued to work on our Engagement Survey Action plan – one of the areas I wanted to improve in the hotel was our celebration of the success we all create every month – as sometimes it seems we are often stuck in the mindset of all the areas we still need to improve or change and we forget to stop and reflect and ensure we recognise some of the great individual and team performances that have been achieved. So this month we have introduced our Monthly Success Story Board – I asked all the management team to list down all the achievements they were proud of that had occurred in their department during September and compiled that into one master list then pulled together a team of staff with representatives across all the departments in the hotel and gave the list to that team and asked them to create a collage which reflected all our successes – we will now proudly display that in our staff restaurant – until next month when another group of staff will prepare another collage – and we will do it every month and then at the end of the year we will have a great record to look back on and remind ourselves of some of the outstanding results we have achieved throughout the whole year!! So following on from the Insights Profile I talked about last week – this gave my very creative yellow energy a great opportunity to shine through – I am not sure who enjoyed making the collage more the team or me!!!!
Next week is predicted to be an awesome week in London – well for Chocoholics that is!! As it is Chocolate Week – which runs from the 10-16th October – there are a number of things happening but one of the most high profile is the Chocolate Unwrapped Show at Vinopolis on 15/16th October where visitors can immerse themselves in a decadent celebration of chocolate. There will be chocolate sculptures, chocolate cookery demonstrations and you can even see chocolate being made from the bean in a miniature chocolate factory!! If you are interested in finding more details check out www.chocolateweek.co.uk . So if you love all things chocolate this is certainly the week for you!! Of course we are all committed chocoholics here at the Royal Horseguards so we could not let this week pass with out challenging Joanne our head pastry Chef to create our very own fabulous Chocolate Afternoon Tea which I have to say is veritable chocolate heaven!! So this is definitely not a week to be stressing about the calories and if you do need a chocolate fix and you are in the area do stop by the hotel I am sure we will have plenty of options to suit every taste!
Anyway the wedding theme also continues for us this week as the hotel has a stand at the Designer Wedding Show at Battersea Park in London - so dear bloggers I will have to leave you so I can go down there and support the team – I hope you all have a fantastic week and will be in touch with more updates about our lovely hotel next week!